XFlip Help Document xflip.com
allowed.
Please kindly note that we are not responsible to refund for these causes:
1. Human error/mistake/carelessness/negligence: mistake made by person,
such as place order wrongly, changed mind after purchased, etc.
2.
Mechanical failure/problem/fault/error: Such as your computer crash
/ broken, browser crash, etc
Contact Us
Your satisfaction is very important for us. We always try our best to provide you with the best
products and service. So, any questions or suggestions about our products, websites and
service welcome.
We promise you that we will deal with emails within 48 hours after receiving them. Please do
not hesitate to contact us.
Sales question, Email: sales#xflip.com (replace # to @)
Customer service, E-mail: support#xflip.com (replace # to @)
Technical Support
We do our best to ensure that our product documentation is clear and comprehensive, but
some problems do require technical support, please use the following methods to find the
solution.
a)
The Help Document is built into the software and contains details on every feature
in XFlip Pro . Please consult this material while you are working in this software,
choose Help > Help .
b)
Visit the our website and view tutorials of XFlip
Pro http://www.xflip.com/tutorials.html
c)
Visit the our website and view
FAQs (Frequently Asked Questions) at
http://www.xflip.com/faq.html
d)
XFlip Support puts you in contact with a XFlip Support Representative. E-mail us at
support@xflip.com
explaining the issue you have encountered in detail, with picture
and screen shot is better, so we could catch your meaning easily and provide you
solution accordingly. Normally, email will be respond in 48 hours, please wait with
patience and do not send duplicated emails. Thank you.
Copyright
2013
XFlip Corporation. All rights reserved.